The whole stay,
on the guest's phone.
A login-free guest page opened by the QR code in the room. Stay status, requests, Wi-Fi and messaging with staff in one place.
What guests ask the front desk, on one page.
Stay status
Room, check-in and check-out dates, number of nights.
Requests
Towel, cleaning, repair, late check-out. The guest sees the status live.
Conditional door code
Shown only when the hotel's condition is met: payment complete or staff approval.
Hotel information
Copy Wi-Fi, breakfast, how-to guides, nearby places, contact.
My contract
The guest sees their accommodation contract as a document.
Messaging with staff
The guest writes to staff from the page.
The code appears once the condition is met.
Before check-in day, the page tells the guest when the code will appear. Once payment is complete or staff approve, the code opens on the page.
If you also want a screen at the entrance, AI Reception includes Guest Portal.
AI Reception
Added in one step from your HotelPilot dashboard.
Guest Portal
A login-free guest page opened by QR code.
- Stay status and conditional door code
- Requests with live status
- Wi-Fi, hotel information and messaging with staff
AI Reception
Software for the screen at the entrance. Guest Portal included.
- Reservation check-in, walk-in sales, questions
- Guest Portal included
- Name, logo and settings per property
Added from the Market section of your HotelPilot dashboard, where the current price is shown.
Frequently asked questions
No. They scan the QR code and the page opens in the browser. No login needed.
No. The code appears only when the hotel's condition is met: payment complete or staff approval.
Requests reach staff as notifications. The guest follows the status of their request live on the page.
Guest Portal runs on the guest's phone. AI Reception is the screen at the entrance and includes Guest Portal.
Put guest questions on the guest's phone.
Sign up for HotelPilot for free and add Guest Portal from the dashboard.